Authenticity Guarantee

100% Guaranteed Authentic

At Wellwrist, we ensure that every watch we offer is 100% authentic. While we are not an authorized dealer due to the exclusive nature of the brands and limited pieces we carry, we source our watches only from a trusted network of vendors and collectors who have direct relationships with original manufacturers and retail boutiques. Additionally, each watch undergoes a thorough authentication process performed by skilled watchmakers to confirm that it functions properly and contains original parts that align with the serial number on the official documentation.

To guarantee the safety and trust of our clients, we are happy to provide authentication services for any watches purchased from other retailers as well. This free service is available at any of our three physical locations in NYC, Beverly Hills, and Miami.

Warranty

Watches purchased from Wellwrist, whether new or pre-owned, come with a complimentary 1-year warranty or the balance of the original manufacturer’s warranty. Our warranty covers mechanical defects resulting from manufacturing errors. Please note, it does not cover cosmetic wear, damage due to misuse, theft, loss, water damage, or any modifications or third-party servicing. Any alteration to the watch after purchase will void the warranty. We reserve the right to determine the eligibility for warranty claims. Vintage pieces are excluded from this warranty due to the rarity of parts and their specific nature.

Concierge Service

At Wellwrist, we pride ourselves on delivering top-tier service to our customers. Acquiring your next luxury watch begins with a simple inquiry—whether in-person, via phone, text, email, or even through social media. Our concierge team will assist you in navigating the process of choosing your perfect timepiece. Whether you're browsing our curated in-store selection or working with our global network of renowned collectors to track down a hard-to-find watch, we make acquiring your dream watch seamless and effortless.

Getting your hands on the rarest timepieces has never been so easy.